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Video

Psycho Siri

A very impressive and entertaining short film about Siri. I won’t spoil it on you, but the clue is in the title. Just keep watching….trust me.

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Aside

Embrace Your Inner Fanboy

I finally finished reading the Steve Jobs biography last night. While some have criticised the writing of Walter Isaacson, I have to say I enjoyed it. What’s more I come away from reading it with a new found respect for both Jobs and Apple. On the flip side of that though, I feel angry about the amount of rubbish and nonsense that is written every day about this greatly misunderstood company. I feel that this cacophony has robbed the technology industry, or at least the reporting on it, of much of the passion and enthusiasm that it once had.

For me personally, I used to love writing about technology. On my personal blog, I used to write with passion and intensity whenever I found a topic that interested me. I wrote a lot about Apple in particular, but I had begun to notice that over the last few years I have found it harder and harder to work up the enthusiasm to write like I used to. Recently I had started to give things another shot, but I am still finding it difficult. Something has been bugging me about my writing, and about the subjects I once loved, and having finished the book, I realise now what that is.

There is an awful lot of stupid nonsense being written in the technology web these days, about Apple in particular. It’s not just the company though. The diatribes have been increasingly targeted at Apple’s fans as well. Having failed to influence others about the company that they despise, those who are anti-Apple for whatever reason now seem intent on attacking Apple’s fan base as well. I don’t like my writing any more because it seems that I have made the mistake of responding to it. In fact responding to this constant stream of, what can only be described as bullshit, seems to be most of what I’ve been doing lately and I hate it. It’s negative and unpleasant and it sucks the joy out of the subjects I used to love. Unfortunately it also seems to be the dominating emotion running through much of the technology web and press these days.

I have long held a disdain for certain technology blogs. I’m not down on blogging in general, but those publications that hide behind the term “blog” to get away with shameful journalistic practices and fundamental lack of both ethics and responsibility. The wider blogosphere bears some responsibility too though, especially when it comes to Apple. It seems that these days facts and rationality get lost in a sea of re-commenting and re-blogging.

The pattern is probably all to familiar to you. Someone writes something stupid. This gets picked up by other blogs, and what started as an opinion or a suspicion gets quickly presented as fact. People who don’t know any better or are too lazy to find out, believe it, and get outraged over something that was just a suspicion or a theory. Suddenly this outrage is now the story. This spreads like a virus, because much of the tech news now is made up of blogs re-posting and commenting on other what other blogs have already re-blogged and commented on. It’s a wordpress fuelled circle of life kind of thing. And yes, I’m as guilty a the next person.

Somewhere along the way the original intention of what has now become the mythical original post (if you can find it) is lost in the faux outrage and wave of accusations and counter accusations. It’s like the evolution of folk tale played out in super speed and in record time by thousands of computers all across the web. Instead of stories handed down through generations, each one slightly more colourful than the previous, it’s blog posts re-posted, each one slightly less factual. The reality of subjects has become ever more distorted by the echo chamber of the internet, by the few who have an axe to grind and the masses who love to tear down the successful.

And that seems to be the driving force right now, especially when it comes to Apple. As the most successful company in the world, it generates the most resentment and desire to tear it down. More and more people are buying Apple products, and clearly a great swath of the world loves what Apple does, yet you wouldn’t know that when you read about it. Yet despite this, the most valuable company in the world is constantly perceived to be one step away from total failure, and one decision away from being satan’s first cousin. In my opinion, never has the reporting of a company been so at odds with the sentiment of real people on the street. If it was a scientific rule it would be that the amount of bullshit written about a company or person is inversely proportional to the amount of success he, she or it has.

Of course, someone will say one of two things about this argument. Either “why are you defending a big corporation” or “You’re just a crazy fanboy”. This line of reasoning has become the de-facto response for the purveyors of the negativity. It’s a get out of jail free card that allows you to write anything you want no matter how false or how nonsensical, and if anyone disagrees with you then they are just confirming the stereotype of the crazy fanboy. It’s ingenious in a way, but like much of tech blogging, its not original. It’s the same technique Fox news uses to demonise the “Mainstream Media” and get away with saying whatever they want. In fact if you look at the devolution of the tech news blogosphere over the last few years it directly mimics the kind of nonsense taking place in the regular media.

The most extreme example of this that I saw recently was when Josh Topolsky accused MG Seigler and John Gruber of engaging in “class warfare” because of a negative review of an Android product. It was an argument that was so completely and utterly ridiculous that no sane person would have ever believed it, yet on the technology web it spread like wildfire, and hoards of commenters on Topolskys “The Verge” applauded his gusto for standing up to the “crazy fanboys”.

The worst about this approach is it works. People temper their opinions and thought to give the appearance of balance. To appease those crying “fanboy” they will tone down reviews and ignore facts so as to appear unbiased. As John Gruber once put it: “Grading on a curve”. The problem is though, that for the people they are trying to appease, balance isn’t what they are looking for. They see the absence of bias as bias. In their minds unless you take their skewed view then you are biased. To be balanced to the far out views of one group, you have to sacrifice any reason or argument that puts you in the centre, because to them the centre is biased. Capitulating to this way of thinking just sucks you in and skews the perception of reality to those who no longer have a grounded reality to judge from. And this is true, not just of the technology media, but the wider world of reporting and news.

Of course, not every corner of the tech blogging is bad. Not everything is negative and demonising. I’m not trying to vilify all blogs. This isn’t an argument against bloggers per se. This is a blog right here. There is certainly great work being done by both big media organisations and tech bloggers, but it’s getting harder and harder to find the wheat from the chaff.

Responding to it just makes things worse. That’s the mistake I made. You end up sounding like a crazy old man standing on your porch shouting at “those damn kids” to get off the lawn. This just further proves the point of the hate pedlars. (And yes, I see the irony because that’s what I’m doing right now) Nope, instead it’s time to think differently. It’s time to stand up to the bullies of the technology world, not by trying to reason with them, or correct their nonsense, but by not giving up on the passions for which you stand and believe in.

It’s time to fight back by changing the game. If I want to write good things about Apple, its products or technology, then I’m not going to apologise for it. Not any more. If you want to call me an “Apple Fanboy”, then I embrace your insult as a badge of honour. I love Apple’s products so I’m not going to try and pretend that doing so is some great controversy.

I want to go back to a world where you could open your RSS reader first thing in the morning and there were more positive articles than negative… Where you could read about the latest Mac or Printer or Headphones without having to trawl through a sea of moaning and paranoia… I want to be enthusiastic about the technology world again. I’m not saying that people can’t criticise or speak the truth when companies do the wrong thing, or release bad products, but it’s time to stop putting a negative spin on absolutely everything. It’s time to stop reporting every success as a secret failure, every bug as a hidden conspiracy, and every development as really a setback. And for those that do, ignore them. Commenting on their nonsense is what they want. It just feeds the animal.

For me it starts right here. From now on, I’m not going to respond to the bullshit. Im not going to point out the stories that point out the comments that point out the stupid nonsense someone has somewhere re-blogged from someone else. It’s time to stop feeding the beast. I’ll be critical where it merits, but it’s time to bring the enthusiasm back.

This humble little blog might not have an influence in the rest of the world, but I don’t care. I do this for me and the few people who like reading my thoughts and opinions, because if I don’t like reading them, then how can I expect you to? Big things start small, and if I can do one small thing, then I will have achieved something, even if it’s just for me.

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Link

Apple Clarifies iBooks Author EULA

I suspect that that this was the intention all along, it was just not articulated particularly well in the original version.

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Link

Mac OS 10.7.3 and Safari 5.1.3 released

Start your updaters!

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Video

Apple Scotland Siri Commercial

Hilarious but not safe for work.

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Aside

Apple Hires New Head of Retail

From Apple’s PR:

Apple® today announced that John Browett will join the company as senior vice president of Retail, reporting to Apple CEO Tim Cook. Browett comes to Apple from European technology retailer Dixons Retail, where he has been CEO since 2007. Beginning in April, he will be responsible for Apple’s retail strategy and the continued expansion of Apple retail stores around the world.

“Our retail stores are all about customer service, and John shares that commitment like no one else we’ve met,” said Tim Cook, Apple’s CEO. “We are thrilled to have him join our team and bring his incredible retail experience to Apple.”

Prior to joining Dixons Retail, Browett held a series of executive positions at Tesco plc including CEO of Tesco.com.

I have to say, I wouldn’t consider Dixons and Tesco bastions of customer service.

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Aside

By Focussing On Apple, The New York Times Sidelines Bigger Issues With Manufacturing in China

Last Wednesday the New York Times published a fairly scathing report about the conditions inside the Chinese factories of Foxconn and others. Foxconn is one of Apple’s main suppliers and the company that builds the iPhone and iPad. It also builds a lot of other popular consumer electronics. Unsurprisingly the story has set the web on fire with people understandably shocked by what they read. The problem with the story though, and the reaction that followed, is not so much about what the story contains, but rather what it doesn’t.

Published a few days after Apple announced record earnings, it is pretty clear that it has been timed to capitalise on the hype surrounding Apple. In a way, you can appreciate why the writers would do that: to put a spotlight on what is a very important issue. Unfortunately the side effect of that focus is a very unbalanced report that hides the bigger issue here. This isn’t an Apple problem but a problem with the whole electronics industry and our consumer society in general.

I want to make it clear that I don’t condone the conditions in these factories and this is in no way an attempt to absolve Apple or anyone else. I know this will be seen as a “typical fanboy response” defending Apple, but the reason that I find fault with this exposé isn’t really about Apple though. It is about journalism and the impact that it can have when a publication with the weight of the New York Times doesn’t do a subject justice.

The root of the issue with this article is that it unjustly focusses on Apple and neglects the fact that virtually all major electronics companies use these factories in China. This is only given a passing mention in the article in a single paragraph. As Devin Coldewy from Tech Crunch points out:

Something the article only fleetingly acknowledges is that Foxconn is used by most of the major electronics brands in the world. Samsung, Microsoft, Amazon, and the rest all contract with Foxconn to manufacture, assemble, or finish their products. The threatened mass suicide the other week was, in fact, at an Xbox production facility.

Apple has arguably done more to address the responsibility of its suppliers than any of the other major manufacturers that use Foxconn, but this is not addressed in the article at all because it is written in a way that, intentionally or not, implies that this is primarily an Apple issue. It mentions that Apple has published a report on its suppliers and some of the other steps it has taken, but the article’s writers fail to put that in perspective by showing what other companies have or haven’t done.

Tim Cook was understandably furious at the way Apple was singled out. In a letter to employees, published by 9to5 Mac he says:

Any suggestion that we don’t care is patently false and offensive to us. As you know better than anyone, accusations like these are contrary to our values. It’s not who we are.
For the many hundreds of you who are based at our suppliers’ manufacturing sites around the world, or spend long stretches working there away from your families, I know you are as outraged by this as I am. For the people who aren’t as close to the supply chain, you have a right to know the facts.

Every year we inspect more factories, raising the bar for our partners and going deeper into the supply chain. As we reported earlier this month, we’ve made a great deal of progress and improved conditions for hundreds of thousands of workers. We know of no one in our industry doing as much as we are, in as many places, touching as many people.

Unfortunately, unlike what the article would have you believe, this is not a simple problem to remedy. Apple can’t simply stop using manufacturers in China because, as the New York Times themselves pointed out in an article published the previous week, no one else can make Apple’s products. The alternative is to simply stop making iPads and iPhones, shut up shop and go home. I’m sure that notion appeals to many out there who have a grudge against the Cupertino company for one reason or another, but that won’t solve anything either. The problem goes far beyond simple commerce and is as much a geo-political issue as anything else.

The government in China bears as much responsibility as any of Foxconn’s customers. Unfortunately an American company can’t start dictating terms to the Chinese government. Again, the article does nothing to show the context. An entire lengthy exposé attacks Apple for not doing enough, but never once tells us how it compares to the rest of the industry. The article also makes the dubious claim that Apple could change things if it wanted to. It implies that it has all the power in the relationship with suppliers, but the article from the previous week strongly contradicts that.

Regardless of the accuracy of the facts in this piece, which for the most part I don’t think anyone is disputing, the big issue with this article is about balance, and in this case I think the lack of balance is dangerous.

By holding only Apple’s feet to the fire and only focussing on Apple’s role in the situation, the New York Times in effect let everyone else off the hook. I understand that Apple is a leader in the industry, but this should have been about the whole electronics industry and not just one company. It isn’t about fairness to Apple but about a fairness and duty to ones readers. This could have been an exposé of the dark side of our consumer electronics addiction, but it instead paints a misleading picture of a single tyrannical company acting alone.

The problem with this approach is that people seem to think that punishing Apple will assuage their conscience. Meanwhile the rest of the industry keeps exploiting workers and everyone goes back to not caring. The New York Times gets a sensational article and lots of attention, but the situation won’t change and may even be made worse.

Think I’m exaggerating? Already some people have come out calling for a Boycott of Apple products as the Guardian reports. While this is clearly a knee jerk reaction, it won’t solve anything. Unless you boycott every product made in China, boycotting Apple would have no effect. If anything it would only serve to hide abuses committed by the rest of the industry. Apple is being singled out for its role in these abuses while simultaneously not being given any credit for the leadership it has shown on this matter. As Jim Dalrymple at The Loop points out:

We can’t simply ignore the problems that arise in manufacturing the devices we love to use, but we can’t throw the blame at Apple’s feet and demand they do more. At the very least the reporters blaming Apple should contact the other companies and ask what they are doing to solve these problems.

But why is the focus so strongly on Apple in the first place? In an interview with CBS News, Mike Deasy (A comedian who is somehow being treated as an “expert” in this story) says the reason the focus is on Apple is because Apple is a leader in the industry. The reality is more likely that any story that tarnishes Apple in any way always generates lots of sensation and attention, regardless of the veracity of the actual story.

It is an important issue to raise consumer awareness about but my fear is that unfortunately it will become a rallying cry to those who already have a dislike for Apple to hammer home their views. If groups do organise a boycott of Apple (which is unlikely), everyone may think that they have claimed a great victory for workers rights, but instead conditions in China won’t improve, and the factories will keep churning out electronics for other companies who have been far less vigilant at dealing with supplier abuses than Apple. The issue will go away in the publics attention while nothing will have been achieved.

If the New York Times had shone its spotlight across the whole electronics industry it would have been a lot harder to hide the bigger issues behind a single scapegoat. It will only serve to damage Apple and not Foxconn, while giving the rest of the companies who produce goods there a free pass to keep exploiting while the worlds media attention focuses on the wrong side of the story.

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Link

Your iPhone Has To Be Made In China, And Apple Can’t Absolve Your Guilt

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Quote

Business for Social Responsibility Challenges the facts in the New York Times Piece on Apple’s China Suppliers

Earlier this week, BSR asked the New York Times to correct inaccurate and misleading information in the story that ran on January 26, 2012 entitled “In China, the Human Costs That Are Built Into an iPad.” Here we present our letter to the editor that we submitted following publication of the article, as well as the main points we made to the New York Times in a letter sent on January 17, prior to publication. While some changes were made to the story, we believe that several important inaccuracies and misleading information remained in the story that was published on January 26.
Aron Cramer, President and CEO of BSR

It’s worth reading the letter as it highlights what they believe are some pretty big flaws in the New York Times article.

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Link

Apple Propping Up The PC Market

When pundits and bloggers keep pushing the notion that Apple will inevitably fail in the smartphone market because it will be a repeat of the Windows / Mac race (it just will – right) they always neglect to mention the current outcome of that so called “failure”. Right now, if it wasn’t for Apple’s Mac numbers propping up the PC industry’s sales figures the industry’s decline would be even worse than reported.

Great analysis by Tom Reestman

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Quote

Amateurs Beat the Pros at Predicting Apple Results

Humiliated by a bunch of bloggers, amateur analysts and assorted day traders
Philip Elmer-Dewitt for CNN Money

I don’t know why this should come as a surprise to anyone. “The Street” constantly misread / misunderstand / talk out their collective asses when it comes to Apple.

So many pundits are so obsessed with the idea that Apple might fail that they constantly ignore the evidence to the contrary and keep pushing the notion that the bubble will burst “any day now”. And of course if you poke holes in any of their analysis then you’re just a “crazy fanboy”.

Who’s crazy now?

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Link

About Apple’s iBooks Author EULA

Jim Dalrymple over at the Loop points out the nonsense and misinformation that’s been doing the rounds in relation to Apple’s iBooks Author EULA

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Link

The Second Most Profitable Quarter in Any US Company’s History – Ever

It was one of the most profitable quarters ever for any U.S. company, trailing only ExxonMobil’s record-setting $14.8 billion quarter from the fall of 2008, when oil prices were at an all-time high.

From CNN

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Apple Posts Full Video of Education Keynote

Even if you don’t normally watch these keynotes, this one is really worth watching. No matter who you are you can’t help but see how powerful and game changing these announcements will be. They may not have the same impact or be as headline grabbing as a new iPad or iPhone, but this has the potential to radically change the face of education for years to come.

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Educators hope Apple’s textbook foray will begin a “learning revolution”

Ars Technica sums up some of the reactions to today’s announcements from Apple

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